CartWhizz pricing explained: plan fee, commission, GST and the free trial
How CartWhizz billing works: a monthly plan fee, commission only on sales above your plan's limit, 18% GST, a 7-day free trial and what happens when it ends, with worked examples.
On CartWhizz you pay a monthly plan fee, starting at ₹249 on Starter. Each plan includes a monthly amount of sales with no commission, and you pay a small commission only on sales above that amount: 2% on Starter, going down to 0.5% on Enterprise. GST at 18% is added to the invoice. New stores get a 7-day free trial, and you don't need a card for it.
The four plans
| Plan | Monthly fee | Commission-free sales each month | Commission above that | Staff accounts | Products |
|---|---|---|---|---|---|
| Starter | ₹249 | ₹25,000 | 2% | 1 | 1,000 |
| Growth | ₹799 | ₹1,00,000 | 1.5% | 3 | 5,000 |
| Pro | ₹3,499 | ₹5,00,000 | 1% | 15 | 1,00,000 |
| Enterprise | ₹29,999 | ₹50,00,000 | 0.5% | Unlimited | Unlimited |
All prices are before GST. None of the four plans has a setup fee today.
How the commission works
We work out commission once a month, on your completed orders:
- It is based on the value of the products sold, after item discounts. Tax, delivery and packaging charges are left out.
- Cancelled orders don't count, and refunds are taken off.
- Your commission-free amount resets every month.
- You pay commission only on the part of the month's sales that goes above your plan's limit.
Worked examples (Starter plan, before GST)
| Sales in the month | Plan fee | Commission | Total before GST |
|---|---|---|---|
| ₹10,000 | ₹249 | ₹0 | ₹249 |
| ₹25,000 | ₹249 | ₹0 | ₹249 |
| ₹40,000 | ₹249 | 2% of ₹15,000 = ₹300 | ₹549 |
| ₹1,00,000 | ₹249 | 2% of ₹75,000 = ₹1,500 | ₹1,749 |
If you sell ₹1,00,000 a month, the Growth plan would cost you only its ₹799 fee, because ₹1,00,000 is inside its commission-free limit. So as your sales grow, moving up a plan usually saves money. The calculator on the pricing page shows the cheapest plan for your numbers.
GST on your CartWhizz invoice
CartWhizz invoices add 18% GST to the plan fee and commission. If your business is GST-registered, add your GSTIN to your billing details and it will appear on your invoice. For example, the Starter fee of ₹249 becomes ₹294 with GST (₹249 + ₹44.82 GST, rounded to the nearest rupee).
The free trial
Every new store gets 7 days free, and you don't need a card. During the trial you can use the whole admin: build your store, add products, connect payments and take orders. We email you 7, 3 and 1 days before the trial ends, and again on the day it ends. Sales you make during the trial carry no commission.
What happens when the trial ends
- You add your billing details (the name and address your invoices are made out to).
- Your first invoice is issued. It covers your plan's fee for the first month, in advance, plus GST.
- Until it is paid, your admin opens only the Billing page. Your storefront keeps selling to customers for 7 more days.
- You pay from the invoice's pay link, and your whole admin opens again straight away.
If the first invoice is still unpaid after those 7 days, your storefront is paused until you pay it. Nothing is deleted.
Your monthly invoice after that
At the end of each monthly period you get one invoice by email with a pay link. The plan fee, any commission on the month's sales above your limit, and GST each sit on their own line. Invoices are due 7 days after they are issued, and you can see all of them under Billing in your admin.
What CartWhizz does not charge for
- Payment gateway fees. Your gateway (Razorpay or PayU, for example) charges its own fee per payment and settles the money to your bank. That happens on every platform.
- Courier charges, which you pay to your courier or aggregator.
- Your domain, which you buy from and renew with your registrar.
Every plan gets all payment methods and all delivery partners, with no limit.
What every plan includes
Hosting, all themes, connecting your own domain with a free SSL certificate, coupons, SEO tools, marketing pixels and CartWhizz AI come with every plan. Growth and above add abandoned-cart recovery, reviews, back-in-stock alerts, returns, gift cards, bundles and advanced analytics. Pro includes POS and the vendor app, and Enterprise adds the multi-vendor marketplace, API access, priority support and an SLA. Optional add-ons, such as POS on Starter or Growth, are priced separately and shown in the calculator.
Changing plans
You can change plan from the Billing page in your admin. A higher plan raises your commission-free limit and lowers your commission rate, so check each month whether your sales have outgrown the plan you're on.
Frequently asked questions
Is there a commission on every sale?
No. Each plan includes a monthly amount of sales with no commission: ₹25,000 on Starter, ₹1,00,000 on Growth, ₹5,00,000 on Pro and ₹50,00,000 on Enterprise. Commission applies only to sales above that amount.
Are CartWhizz prices inclusive of GST?
No. Plan prices are shown before GST, and 18% GST is added on the invoice.
Do I need a card for the free trial?
No. The 7-day trial needs only an email address.
Is shipping or tax counted in my sales for commission?
No. Commission is based on the value of products in completed orders after discounts, without tax, delivery or packaging charges.
What happens if I do not pay my first invoice?
Your admin opens only Billing until it is paid, and your storefront keeps selling for 7 days. After that the storefront is paused until the invoice is paid.
You can try your own numbers in the pricing calculator, or start your free trial.
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