CartWhizz store guide
Everything you need to run your store, in the order you will set it up. Each part links to the detailed guide for that feature.
- Step 1
Getting started: your launch checklist
Work through these steps in order and your store is ready for real orders. Each step links to a step-by-step guide.
- Step 2
Sign up and choose a plan
Create your store in a few minutes, try it free, then pick the plan that fits.
- Step 3
Store basics: name, logo, domain, theme and pages
Give your store its name, logo, colours and address, and set up the pages shoppers see.
- Step 4
Products and catalog
Add your products with photos, prices, sizes and stock, and organise them into categories.
- Step 5
Payments
Choose how customers pay you: online gateways such as PayU, cash on delivery, or a one-tap express checkout.
- Step 6
Shipping
Set your delivery charges, connect your courier account, and offer store pickup if you have a shop.
- Step 7
Taxes and GST invoices
Charge the right tax on every order and give customers proper GST invoices.
- Step 8
Checkout and logins
Decide how shoppers check out and sign in, including Google login and one-time codes.
- Step 9
Marketing
Bring shoppers in and bring them back: coupons, cart reminders, emails, loyalty, tracking pixels, SEO and a blog.
- Step 10
CartWhizz AI
Your AI assistant: it answers your questions about the store, and helps your shoppers find what to buy.
- Step 11
Orders, refunds and returns
Handle every order from payment to delivery, and refunds and returns when they happen.
- Step 12
Customers
See your customers, group them for special prices, and talk to them.
- Step 13
Staff and permissions
Invite your team and choose exactly what each person can see and change.
- Step 14
Reports
Know how the store is doing: sales, products, visitors and the shopping funnel.
- Step 15
Backups
Your whole store is backed up every night, and the owner can restore it.
- Step 16
Multivendor marketplace
Let other sellers sell on your store, with commissions and payouts.
- Step 17
Billing and invoices
See what you pay CartWhizz, pay invoices, and change your plan.
- Step 18
Help and support
Where to get help inside your admin, and how to reach the CartWhizz team.
- Step 19
Every admin page and its guide
Every page in your admin menu, in menu order, with the guide that explains it. Some pages appear only when their module is on, or only on marketpla…
CartWhizz apps
Run your store from your phone, and give your shoppers an app of their own.
CartWhizz Admin app
Run your store from your phone: orders, shipping, products, customers, discounts, analytics and CartWhizz AI, with notifications for new orders and a home-screen widget.
Read the guide →CartWhizz Customer app
Your store's own shopping app, with your name, logo and colours: browse and search, a bag that follows the shopper, checkout with cash on delivery or online payment, order tracking and returns, notifications, the CartWhizz AI shopping assistant, and in-app data download and account deletion.
Read the guide →
Still stuck?
Talk to the CartWhizz team.