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Wati: WA Cart Recovery & AI

Connect your existing WhatsApp channel to Wati, review local campaign and recovery results, and find CartWhizz customer context. Disabled by default.

communication
Where to find it in your admin. Illustration.

Quick start

What it does. Connect Wati to approved WhatsApp templates, CartWhizz campaigns and cart recovery. View local results and customer context; manage the shared inbox, AI agents and multichannel flows in Wati. Disabled until you enable it.

Who can use it

  • Off until you switch it on.
  • Your plan decides whether you can use it. The module card in Settings → Modules shows Not in your plan (with See plans) or Paid add-on (with Buy add-on) when it is not included. The features list shows which plans include it.

Switch it on

  1. In your admin, open Settings → Modules.
  2. Find Wati: WA Cart Recovery & AI. If it is on the Installed tab, click Enable; if not, open the Browse tab and click Install.
  3. It needs WhatsApp Notifications. Switch it on first if the card asks.

Switching it off later stops it working but keeps its data, so switching it back on picks up where you left off.

Related

Questions? See the store guide or contact CartWhizz support.

In depth