Troubleshooting
| Problem | What to do |
|---|---|
| Vendor sees "No groups available" | Tick Allow vendors to manage this group on at least one customer group. |
| The vendor option isn't on the group page | The group must be a Customer group, the store a marketplace, and the module on. |
| Vendor can't add a customer | Known gap. Add them yourself in Customers → User Groups. |
| Customer lost group prices everywhere | A vendor removed them from the group; membership is store-wide. Add them back. |
