Troubleshooting

Vendor Usergroups

Troubleshooting

ProblemWhat to do
Vendor sees "No groups available"Tick Allow vendors to manage this group on at least one customer group.
The vendor option isn't on the group pageThe group must be a Customer group, the store a marketplace, and the module on.
Vendor can't add a customerKnown gap. Add them yourself in Customers → User Groups.
Customer lost group prices everywhereA vendor removed them from the group; membership is store-wide. Add them back.