Ring up a sale
- Scan or search — scan a barcode, or type a name or code and press Enter. A product with options (size, colour, flavour) opens Choose the options for this item: pick them and tap Add to sale.
- Change the Quantity with + and −, or remove a line.
- To change a price, click it: enter a Percent off or a new Price per unit. Reset to catalogue price undoes it.
- Quick sale rings up an item at a price you type, for a damaged item or a one-off.
- Add a charge (for example delivery) if your store set them up.
- Click Tender (Take payment). The amount due includes tax (for example GST) from your Tax rules, worked out the same way as for online orders, plus any charges:
- choose Cash, Card, UPI or Other. With UPI, if your store set a UPI ID, a QR code for the exact amount appears for the customer to scan. Check your own UPI app shows the payment before you complete the sale;
- for cash, enter Amount received (or Exact) and the Change due is shown;
- Split across two methods takes part cash, part card;
- optionally find the Customer (or tap Add new to save a walk-in with their name and phone), and use their store credit or Redeem reward points.
- Click Complete sale, then Print the receipt.
The sale becomes a normal order in Sales → Orders and takes the stock from the register's location.
Hold a sale
Hold parks the basket so you can serve the next customer. Give it a Label you will recognise. Pick it up later from Held sales → Resume.
If the connection drops
If a sale is interrupted while completing, the register finds it next time (An unfinished sale was found). Try again re-sends the same sale, so it can never be charged twice.
Returns at the counter
Open Return or refund, scan or paste the Sale or receipt ID and click Find. Choose how many of each item are coming back, choose Refund to (Cash, Card, Exchange credit or Store credit), add a Reason if you like, and click Refund. If your shop requires it, a manager enters their Manager PIN.
Keyboard
The register works without a mouse: F1 shows the shortcuts, F2 focuses scan and search, F4 holds the sale, F6 opens held sales, F7 is quick sale and F9 takes payment.