Add a staff member

Staff and roles

Add a staff member

Every person should have their own login. Never share the owner's password: with separate logins you control what each person can do, and you can see who changed what.

  1. First create (or choose) a role for them: see Roles and permissions.
  2. Open Settings → Administrators and click New User.
  3. Enter their First Name, Last Name and Email, and a Password of at least 10 characters with upper and lower case letters, a number and a symbol. (You can instead send them a reset email afterwards so they choose their own.)
  4. Set User Type to Admin.
  5. Click Create User, then open the new user and add them to their role under User Groups.

They sign in at your store's /admin address. If Google sign-in for the admin panel is on (Settings → Settings → Security), they can use Sign in with Google with the same email.

Your plan sets how many staff accounts you can have; see the pricing page. The owner account is marked Owner.

Remove a staff member

Open their account and click Deactivate (keeps the history) or Delete User. Also click Revoke all sessions so they are signed out at once.