Backup codes

When you set up 2FA you get 10 backup codes, each 8 characters long.

• Each code works once, in place of the app code.
• Choose Use a backup code on the sign-in screen.
• Keep them somewhere other than your phone: a password manager, or printed and locked away.
• Running low? Turn 2FA off and on again (see Disable and re-enroll) to get a fresh set of 10.

If you lose your phone and your backup codes, you can't sign in. Your store admin cannot reset it; contact CartWhizz support.