Troubleshooting
| Problem | Cause |
|---|---|
| A vendor signed up with a share link but no referral appears | They registered on another browser, the seller was already referred, or the code belongs to them. |
| Earnings not in the referrer's balance | Known gap: earnings aren't paid out. |
| Earnings stay Pending | The new seller hasn't reached Min referred vendor sales for payout yet. |
| Referrals page missing | Marketplace store, module on, and View referrals permission needed. |