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| Problem | What to do |
|---|
| Hidden vendor's product shows in search | Check the vendor is set to Hidden, and whether the shopper is signed in to an allowed group. |
| Hidden vendor's product opens from a link | The shopper is in an allowed group, or the vendor isn't hidden. Others get "not found". |
| A wholesale customer can't see a restricted vendor | Check the customer is in one of the Allowed Usergroups and is signed in. |
| Allowed groups have no effect | The vendor is Visible. Switch to Hidden. |
| Vendor Visibility isn't in the menu | Marketplace store, module on, and the View vendor visibility permission needed. |