Troubleshooting

Vendor Visibility

Troubleshooting

ProblemWhat to do
Hidden vendor's product shows in searchKnown gap: search isn't filtered. Disable the vendor or the products if they must not be found.
Hidden vendor's product opens from a linkKnown gap: direct product pages aren't blocked.
A wholesale customer can't see a restricted vendorCheck the customer is in one of the Allowed Usergroups and is signed in.
Allowed groups have no effectThe vendor is Visible. Switch to Hidden.
Vendor Visibility isn't in the menuMarketplace store, module on, and the View vendor visibility permission needed.