Top-ups and recharge offers

Digital Wallet

Top-ups and recharge offers

How a customer tops up. In Account → Wallet the customer clicks Recharge wallet, enters an amount and a payment method, and pays. The balance goes up only once the payment is confirmed; until then the top-up shows as Awaiting confirmation. A cancelled or declined payment adds nothing.

Recharge offers reward customers with extra credit when they top up. Open Finance → Wallet → Recharge Offers → New Offer and set:

  • Bonus — a percentage of the top-up (with an optional Maximum Bonus) or a fixed amount;
  • Minimum Recharge — the smallest top-up that qualifies;
  • Per-User Limit — how many times one customer can get it (0 = unlimited);
  • Priority, Status and the dates it runs between.

When a customer tops up, they automatically get the single offer that gives them the biggest bonus, and they see it before paying ("You will receive …").