Customer experience

Logging in with a code

1. On the login page the customer chooses the code option.
2. They pick Email or SMS (SMS only shows when it is set up), enter their email or phone, and request a code.
3. The code arrives within seconds. They type it and are signed in.
4. If it doesn't arrive, Resend becomes available after a short wait.

Registering

1. They fill in the form as usual.
2. Next to the email or phone, they request a code and enter it.
3. The account is created only after the code is accepted.

At checkout

1. Before the order can be placed, a box asks them to verify their email or phone.
2. They enter the code; the order goes through.

What the message says. SMS and email codes come from your store and include the code and how long it is valid.

Wrong code. They can try again a few times (5 by default). After that the code stops working and they request a new one.