Common use cases
- Return paid by you. A shopper returned an item and you refunded them in full, but the vendor's share had already been counted. Record a debt with reason Return and the order number.
- Overcharge. The vendor priced a product wrongly and you refunded the difference. Reason Overcharge.
- Penalty. Late dispatch or a fake product, as per your seller agreement. Reason Penalty.
- Advance. You paid a new vendor something up front. Reason Advance.
In each case, recover the money yourself for now (see Deduction flow), then cancel the debt.
