Troubleshooting

Vendor Debts

Troubleshooting

ProblemWhat to do
"Feature is not enabled"CartWhizz needs to switch this feature on for your store. Contact support.
Vendor Debts isn't in the menuYour store must be a marketplace, and the module must be on.
Payout wasn't reduced by the debtKnown gap: deductions aren't applied yet. Adjust the payout yourself.
Debt shows ₹0 repaidExpected, for the same reason.
Can't cancel a debtOnly active (or pending) debts can be cancelled.
Vendor disputes a debtCheck the description and your evidence; cancel it if it was raised in error.