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What is a back-in-stock notification?

Back-in-stock Notifications

What is a back-in-stock notification?

When a product sells out, shoppers usually leave. Back-in-stock notifications let them leave their email instead, and get an email automatically when the product is back.

How it works

  1. You choose, per product, what a sold-out page shows. One choice is Show "Notify me when available".
  2. A shopper leaves their email on the sold-out product (or variant, like one size).
  3. When you restock, CartWhizz notices within about 5 minutes and emails everyone waiting, with a link to the product.
  4. Each person is emailed once. To be told again next time, they sign up again.

What it does not do

  • It doesn't hold stock for people on the list — the first to buy gets it.
  • It only sends email (no SMS or WhatsApp).

To see who is waiting, open Products → Waiting for stock.