Troubleshooting + FAQ

My post doesn't appear on the store.

• Is Status set to Published?
• Is Publish on in the future? Then it's Scheduled and appears at that time.
• Is the Blog switched on in Settings → Modules?
• Are you looking at the right address? Check Where your blog lives in Blog settings.

Readers can't comment.

Switch on Allow comments in Blog settings. Comments then appear only after you approve them in Blog → Comments.

A comment I approved doesn't show.

Refresh the post; it can take a few minutes to update.

I changed the blog address and old links broke.

Old links redirect to the new address automatically. If you shared a very old address from before an earlier change, check it in a browser.

My post isn't in Google.

New posts can take days to appear. Check it isn't marked Hide from search engines, and that Include posts in the sitemap is on.

Can I have more than one blog? No, one blog per store, with categories.

Can I move posts from another platform? There's no automatic import; copy them in by hand.