Troubleshooting + privacy-law notes

The banner doesn't appear.

• Is Cookie Consent on in Settings → Modules?
• You may already have chosen on this browser. Open a private (incognito) window.

Google Analytics shows no visits at all.

Visitors must accept Analytics. Test in a private window with Accept All. Also check the Google Analytics module is set up.

My Meta Pixel / Google Ads conversions dropped.

Visitors who reject Marketing aren't tracked by the browser tags. The Facebook Conversions API token (in the Facebook Pixel module) still reports purchases from the server.

A script I added in Tracking Scripts still loads after rejecting.

Tracking Scripts wait for Marketing consent. Check that the visitor really rejected Marketing (they can see their choice under Cookie settings at the bottom of the page), and that the script isn't also pasted into your theme or another module.

The Privacy Policy link shows "page not found".

Create a page with the address privacy-policy in My store → Content → Pages.

Privacy-law notes

The banner covers consent for the built-in analytics and ad tools and for your own Tracking Scripts. Each choice is recorded as proof of consent, and visitors can change it from the Cookie settings link. Ask your legal adviser whether your store needs anything more.