Admin walkthrough — firing a batch
- Open the batch with View Details. The Vendor Breakdown lists each seller, their net amount and their Payment Info (bank, branch and account).
- Click Start Processing. The batch shows Processing so your team knows the transfers are being made.
- In your bank's portal, pay each seller their Net Amount, or prepare the bank's bulk payment file from the list.
- When the bank confirms the transfers:
- click Mark Completed. The commissions are marked as paid, each seller gets a payout record, and sellers see it in their payout history;
- or, if the bank rejected the run, click Mark Failed. The commissions go back to unpaid and your next batch includes them.
Partly failed? If only some transfers bounced, the batch can only be completed or failed as a whole. Mark it completed for the ones that went through, and pay the bounced sellers individually in Vendors → Vendor Payouts.
