Edge cases

Payout Batches

Edge cases

  • Bank details change after the batch is made. The batch keeps the old details. If a seller changes their account, mark the batch failed and create a new one, or pay that seller separately.
  • Returns and refunds after a batch. A refund after you paid a seller does not undo the payout. Recover it from their next payout or through Vendor Debts.
  • Seller with no bank details. They still appear in the batch, with empty payment info. Ask them to complete their profile before you pay.
  • Overlapping periods. Commissions already in another batch are not included again.
  • Completed batches cannot be reopened. Check everything before clicking Mark Completed.