Glossary

Pickup Points (Click & Collect)

Glossary

  • Click & Collect — order online, collect in person.
  • Pickup point / collection point — a place where orders can be collected: your shop, a counter, a partner desk.
  • Collection instructions — what the customer should do when they arrive.
  • Linked warehouse — the stock location for a shop, used to show how many are available there.
  • Ready for collection — the order is packed and waiting; the customer has been told.
  • Confirm collection — recording that the customer has picked up the order.
  • Collection fee — an optional charge for collecting; usually free.