Sign-up and address fields

Open Settings → Profile Fields to choose what you ask customers when they sign up and check out.

Add a field

1. Click New Field.
2. Field Name — the internal name (not shown to customers). Label — what the customer reads above the field.
3. Field Type — Text, Textarea, Selectbox, Radio, Checkbox, Date, Phone, File, Country, State, City or Header (a heading).
4. Section — where it appears: Contact, Shipping or Billing, or a section of your own (Manage Sections).
5. Required — the customer must fill it in.
6. Show on registration — show it on the sign-up form, not just in the account.
7. Help text, Placeholder and Default Value are optional; Validation checks the format (for example a GST number or postal code).
8. Save.

For Selectbox and Radio fields, add the choices under Options: the Value is saved, the Label is what shoppers see.

Good to know

• System fields such as email cannot be deleted. Default address fields can be turned off but not deleted.
• Email and phone are always on the sign-up form; which of them is asked for is set in your login settings.
• Don't turn off a field customers sign in with; you will be warned.
• Ask only for what you need: every extra required field makes checkout longer.