Troubleshooting

Payment Splits is empty.

Known problem: split records aren't created for orders. Use Commissions → Ledger Entries instead.

I set a seller to Direct to Vendor but the customer still paid me.

That's how it works — no payment is split at the gateway. Pay the seller their share through Vendor Payouts.

I can't find Payment Splits.

Switch on Direct Payments in Settings → Modules. It appears under Vendors → Vendor finances on marketplace stores.