FAQ

Store settings

FAQ

I changed something but the store still shows the old version. Wait a minute and refresh, or clear the cache in Settings → Cache. Also try a private browser window.

My domain says "We could not find the records yet". DNS can take up to 48 hours. Check each record's name and value is copied exactly; some DNS panels add your domain to the name automatically, so enter only the part before it.

Customers can't pick their country at checkout. Make the country Active in Settings → Countries, and make sure a shipping method covers it.

Order times look wrong. Set your Timezone on Settings → Settings → General.

Where do I change the store name or logo? My store → Branding.