Quick start
What it does. Check sellers before they sell: they upload documents and you approve them.
Who can use it
- Off until you switch it on.
- Marketplace stores only (stores with sellers). A single-brand store does not see it.
- Your plan decides whether you can use it. The module card in Settings → Modules shows Not in your plan (with See plans) or Paid add-on (with Buy add-on) when it is not included. The features list shows which plans include it.
Switch it on
- In your admin, open Settings → Modules.
- Find Vendor KYC. If it is on the Installed tab, click Enable; if not, open the Browse tab and click Install.
- Click Configure to change any setting below (the defaults work for most stores).
Switching it off later stops it working but keeps its data, so switching it back on picks up where you left off.
Where to find it
- Vendors → Vendor Documents
- Vendors → KYC Verification
Settings
- Approval lasts (days) — How long an approved KYC stays valid before the seller must renew it. Default: 365.
- Require approved KYC to sell — Sellers without approved KYC can save products only as hidden or disabled. Default: off.
- Require approved KYC for payouts — Sellers without approved KYC can't request payouts and are left out of payout runs; their balance waits. Default: off.
Related
Questions? See the store guide or contact CartWhizz support.