What the vendor sees
- In the vendor panel, the vendor opens KYC Verification and clicks Start KYC Verification.
- Indian vendors with Digio on see India KYC (DigiLocker): Verify with DigiLocker (they sign in to DigiLocker and agree to share Aadhaar and PAN), Verify PAN, and Verify bank (account number and IFSC).
- They Upload Document for anything else: choose the Document Type and file (PDF, JPG or PNG, up to 10 MB).
- Document Progress shows how many required documents are uploaded.
- After a rejection, they see your reason, fix the document and click Resubmit for Verification.
An expired document shows a note asking them to upload a current version.
