FAQ

Can I block my own admin by accident? No. Rules only apply to the store, never to the admin.

Can I make my store visible only to logged-in customers? Not yet. The Require Login switch under Configure has no effect at the moment.

Can I hide the store from a customer group? No, Access Restrictions works on IP address and country only.

Do blocked visitors see a message? Not yet — the store just stops working for them.

How do I find a fraudster's IP? Orders don't show the shopper's IP address. Settings → System → Activity Logs and your payment gateway's fraud reports may. Bear in mind mobile IP addresses change.

How quickly does a rule work? Within about 5 minutes.

Does a temporary rule delete itself? It stops working at its expiry time and shows as Expired; it is removed from the list later.

What happens if I switch the module off? All rules stop applying immediately, but they are kept for when you switch it back on.