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What is Access Restrictions?

Access Restrictions

What is Access Restrictions?

Access Restrictions lets you stop certain visitors from using your store, based on their IP address or their country. Typical reasons: blocking a bot or fraudster who keeps placing fake COD orders, or selling only within India.

You manage it under Settings → System → Access Restrictions. There are four kinds of rule:

RuleWhat it does
IP BlockBlocks one IP address or a range of addresses.
IP AllowAlways lets an IP address or range in, even if another rule would block it.
Country BlockBlocks visitors from a country.
Country AllowLets visitors from this country in — and blocks every country you have not allowed.

What it does and doesn't cover

  • It applies to your store (shopping, cart, login, checkout). Your admin is never blocked, so you can't lock yourself out.
  • A blocked visitor sees a plain page with your store name saying the store isn't available where they are, and asking them to contact you if it's a mistake.
  • It works on IP address and country only, not on customer groups. To make the whole store members-only, turn off Settings → Checkout → Allow shopping for unlogged customers.

If something goes wrong while checking rules, CartWhizz lets the visitor in rather than risk blocking your whole store.