What is Commissions?
On a marketplace, Commissions works out your cut of every sale a seller makes, and what the seller has earned. It keeps a record of each sold item, holds the seller's earnings for a while (so returns can be taken back first), and gives the figures to Vendor Payouts, which is where sellers actually get paid.
You manage it in Vendors → Vendor finances → Commissions, which has four tabs:
- Commission Workflow — how much is pending, approved and paid.
- Dashboard — total commissions, total seller earnings, totals paid out and pending.
- Commission Rules — your commission rates.
- Ledger Entries — one line per sold item, with your commission and the seller's share.
How it works
- You set commission rules, for example "10% on everything", or "8% for seller X".
- When an order is paid, CartWhizz records each seller's items with your commission and the seller's share. These start as pending.
- When the order is marked Complete (delivered), the entries are confirmed and the seller's earnings become payable after the payout hold (14 days by default).
- If the order is cancelled or refunded, or an item is returned, the entries are reversed.
- Sellers see their earnings in their seller panel and can request a payout; you pay them through Vendor Payouts.
No rule means no commission — the seller keeps 100%. Add at least one rule to take a cut.
Commissions doesn't move money itself, and doesn't calculate GST or TDS on your commission.