Payout requests + plan commissions
Payout requests from sellers
In their seller panel (Commissions → Request payout), a seller can ask to be paid an amount up to their available balance.
You handle requests on the Payout requests page. It isn't in the admin menu yet — open it at yourstore admin address /admin/payouts. For each request you can:
- Approve or Reject it (with a note for the seller),
- mark an approved request Process while you send the money,
- mark it Complete with the bank transfer reference.
Most stores pay sellers on a schedule instead, through Vendors → Vendor finances → Vendor Payouts and Payout Batches.
Plan commissions
Seller plans (Vendors → Vendor Plans) can have their own commission rate. A plan commission is recorded once for each seller's part of an order, the first time the order is marked Delivered or Complete. The payout ledger itself still uses your Commission Rules, so if you rely on plan rates for payouts, add matching commission rules per seller.