FAQ

My audience shows 0 customers. Check Match (ALL needs every condition to be true) and the values. Click Recalculate.

SMS isn't working. Set up a provider first in Settings → Messaging.

Can customers unsubscribe? Yes. Every marketing email has an unsubscribe link, and unsubscribed people are skipped automatically.

Where are abandoned cart reminders? They are automatic and separate: Abandoned Cart.