Abandoned Cart
Win back shoppers who leave products in their cart: automatic reminder emails with a link that refills their cart, and a funnel showing how many came back and bought.
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- Section 1
What is Abandoned Cart Recovery?
Many shoppers add products to their cart and then leave without paying. Abandoned Cart Recovery notices those carts and emails the shopper a short series of re…
- Section 2
Getting started
Reminders are emails, so check this first:
- Section 3
The recovery window
The recovery window is how long a cart must sit untouched before CartWhizz treats it as abandoned and sends the first reminder.
- Section 4
The reminder emails
Each reminder tells the shopper how many items are waiting and the cart total, and has a button that takes them back to your store with the cart refilled. Ever…
- Section 5
Discount coupons on recovery
A reminder rule can include a discount to tempt the shopper back. By default, reminder 2 offers 5% off and reminder 3 offers 10% off.
- Section 6
Guests and signed-in shoppers
A reminder can only be sent if CartWhizz knows the shopper's email address.
- Section 7
Unsubscribes and opt-outs
Reminders are marketing emails, so shoppers can stop them.
- Section 8
Settings reference
These are used only when the reminder rules are first created (the first time CartWhizz checks your store for abandoned carts). Changing them later does not ch…
- Section 9
Troubleshooting + FAQ
1. Is Abandoned Cart Recovery switched on in Settings → Modules?
- Section 10
Glossary