FAQ

Do I need to switch Forms on? No, every store has it.

Can customers attach a photo or file? Not yet.

Who gets the email when a form is sent? The Help department email in Settings → Communications → Email Settings. The email only says a submission arrived.

Can I download submissions? Not yet; read them in the admin.

Can I have several forms? Yes, as many as you like, each with its own slug.

How do I stop spam? Tick Require CAPTCHA verification with the Honeypot provider.

Can I put a form in a pop-up? Place it with the Form block on a page; pop-ups aren't available.