Admin walkthrough — fulfill an order end-to-end

Fulfillment

Admin walkthrough — fulfill an order end-to-end

How a fulfilment record is meant to be handled once records exist:

  1. Open Sales → Fulfillments and click a record to open Fulfillment Detail.
  2. Check Order Information and Vendor Information.
  3. Move it through the Status Timeline with Update Status: Picking → Packed → Shipped.
  4. Under Tracking Information, click Add Tracking and enter the Carrier, Tracking Number and Tracking URL.
  5. When the parcel arrives, set it to Delivered. If it comes back, Returned.
  6. Add Warehouse Notes for your team.

Each step is time-stamped (Shipped At, Delivered At).

Today the list is empty because records aren't created for orders. Ship from Sales → Orders instead.