Troubleshooting

The Fulfillments list is empty.

Known problem: records aren't created when orders are placed, and there's no create button. Ship from Sales → Orders.

Fees weren't taken from a seller's payout.

Fulfilment fees aren't deducted yet. Use a commission rule or Vendor Debts.

Sellers see "Fulfillment Module Disabled".

Switch on Fulfillment in Settings → Modules.

What does a fee of 500 mean?

The fee uses small units: 100 = 1%, so 500 = 5%.