Carriers, tracking links and live rates

Shipping setup

Carriers, tracking links and live rates

Carriers and tracking links

Logistics → Carriers lists courier companies. Each one has a Tracking URL Template with {tracking} where the tracking number goes, for example:

https://www.example-courier.com/track?awb={tracking}

When you add a tracking number to a shipment, the customer gets a working link. To add a courier, click Add Carrier, fill in Name, Code and Tracking URL Template, and check it with Test URL.

Live rates from your own courier account

Logistics → Carrier Accounts connects DHL Express, UPS, FedEx, Aramex and Shiprocket with your own account details.

  1. Open the carrier and switch on Enabled.
  2. Paste the keys from your courier account (for example API Key, API Secret and Account Number).
  3. Turn on Sandbox mode first to test, then turn it off for real orders.
  4. Click Test connection, then Save.

Checkout can then quote live prices from that courier. Use it in a shipping method with Realtime (Carrier API).

Courier booking and pickups

To create shipments, print labels, schedule pickups and handle undelivered parcels from your admin, use:

Delivery dates and pickup