What is Shiprocket shipping?
Shiprocket is an Indian shipping platform that gives you many courier companies through one account. Connect your Shiprocket account once, and you can compare courier prices for an order, book pickups, print labels and manifests, track parcels, handle failed deliveries, and book return or exchange pickups from your CartWhizz admin.
Shiprocket only works for stores in India.
Find it at Logistics → Shiprocket. It has tabs for Settings, Shipping Queue, NDR and Weight Disputes.
Good to know
- Shiprocket is not a courier. It books your parcel with a courier in its network.
- This is not Shiprocket Checkout. Shiprocket Checkout is the one-tap payment button and has its own guide. This guide is about shipping orders, however they were paid. An order placed through Shiprocket Checkout is linked to the Shiprocket order it already created, so it is not created twice.
- There is no test account. Real bookings, cancellations, returns, exchanges and NDR actions spend money from your Shiprocket wallet. Every new connection starts in dry-run mode so nothing real happens until you switch it off.
- Wallet balance is shown on the Settings tab, with a low-balance warning. Top-ups are done on the Shiprocket website.
Not working yet
- Auto-ship on paid can be switched on but does not create shipments automatically yet.
- Show Shiprocket rates at checkout has no effect. Shoppers pay the shipping rates you set in Logistics → Shipping. A shipping method set to Realtime (Carrier API) does not fetch live prices either.
- Weight discrepancies can be viewed but not accepted or disputed here, because Shiprocket doesn't allow it from outside its dashboard. Each row links to Shiprocket.