What is Vendor Payouts?
On a marketplace, Vendor Payouts keeps track of what you owe each vendor for their sales, and records the payouts you make to them.
- You see payouts at Vendors → Vendor Payouts.
- Vendors see their earnings at Balance and their payouts at Payouts in the vendor panel, and can request a payout.
How money flows
- A shopper buys a vendor's product. The vendor's share (sale minus your commission) is recorded.
- When the order is completed (delivered), the vendor's earnings start a hold (14 days by default, set in the Commissions module as Payout hold (days)). This covers your return window.
- After the hold, the earnings are available for payout.
- You generate a payout (or the vendor requests one).
- You transfer the money yourself (NEFT, IMPS or UPI), then mark the payout Processing and Completed.
Good to know
- CartWhizz doesn't send the money. Payouts are records; the bank transfer is done by you outside CartWhizz. For automatic split payments, see the Direct Payments and Payout Batches modules.
- Payouts aren't generated automatically. You generate each one (or respond to a vendor's request).
Not available yet
- You can't enter a bank reference (UTR) on a payout from the admin.
- There are no buttons to mark a payout Failed or Cancelled; only Mark Processing and Mark Completed.
- Vendor debts are not deducted from payouts (see the Vendor Debts guide).
