Troubleshooting and FAQ
| Problem | What to do |
|---|---|
| I can't edit a product's quantity | It's in a warehouse. Change stock per warehouse under Stock by warehouse. |
| Product quantity differs from its warehouses | Click Resync product quantities. If you just switched the module on, use Check stock. |
| Shoppers buy stock from a disabled warehouse | Click Resync product quantities after disabling. |
| Catalog CSV import didn't change warehouse stock | Use the warehouse's own Import CSV. |
| A stock row says "Now N" and didn't save | Someone changed it meanwhile. Check and save again. |
| Order refused for lack of stock | All warehouses together didn't have enough available. |
| Transfer refused | The source warehouse doesn't have that many available. |
| Can't turn off a bin | It still holds stock. Move the units first. |
| "The Warehouse module is not enabled" | Switch it on in Settings → Modules. |
Can a marketplace vendor have their own warehouse? Yes; set the Vendor on the warehouse.
