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Troubleshooting

Data Feeds

Troubleshooting

Google Merchant Center says "invalid URL" or "missing image".

Check that the product has a main image, and click Generate Now so the file is rebuilt. If you changed your store's domain, regenerate so the links use the new one.

Google or Meta can't fetch my feed / the address shows "page not found".

Make sure you pasted the whole address, including the part after the last /. If you clicked Regenerate Token, the old address stopped working — paste the new one.

Prices or stock in the feed are out of date.

Check the feed's schedule. Manual feeds only change when you click Generate Now.

The feed address says "not generated yet".

Click Generate Now once.

The feed has 0 products.

Your filters are too narrow — check categories, price range and the active / in-stock ticks — or the products are hidden.

My Field Mapping changes don't show in the file.

Click Generate Now (or wait for the schedule). On Google and Facebook feeds, a row left exactly as it came keeps the built-in value — change its source, default or prefix to override it.

I regenerated the token and Google stopped fetching.

The old address stopped working. Paste the new address into Google.