Quick start
What it does. Shows new orders in your admin the moment they arrive, with a sound, without refreshing the page. Also unlocks Notification Preferences, where you switch individual emails on or off.
Who can use it
- Off until you switch it on.
- Your plan decides whether you can use it. The module card in Settings → Modules shows Not in your plan (with See plans) or Paid add-on (with Buy add-on) when it is not included. The features list shows which plans include it.
Switch it on
- In your admin, open Settings → Modules.
- Find Real-Time Order Notifications. If it is on the Installed tab, click Enable; if not, open the Browse tab and click Install.
- Click Configure to change any setting below (the defaults work for most stores).
Switching it off later stops it working but keeps its data, so switching it back on picks up where you left off.
Where to find it
- Settings → Notification Preferences
Settings
- Enable Sound — Ring the buzzer in open store dashboards when a new order arrives. Default: on.
- Buzzer time (seconds) — How long the buzzer rings for each new order, 1 to 30 seconds. Default: 4.
- Buzzer sound Default: Beep beep.
- Notify New Orders — Show a toast and ring the buzzer in open store dashboards for each new order. Default: on.
- Notify Status Changes
Questions? See the store guide or contact CartWhizz support.