Notification triggers + events catalogue
The pop-up and buzzer fire for one thing only: a new order is placed. They appear on open admin Dashboards and, in a marketplace, on the dashboards of sellers whose products are in the order.
Notification Preferences (Settings → Notification Preferences) lists the store events you can control:
- New order placed
- Payment confirmed / Payment failed
- Order status updated, shipped, delivered, cancelled, refunded
- Return request submitted
- New product review
- Product stock below threshold
- New vendor application (marketplaces)
- Vendor receives new order (marketplaces)
For each event you can switch channels on or off and choose how often it is delivered:
- Immediate — as it happens;
- Hourly or Daily — collected into a summary;
- Off — not sent.
The Email column is the one that matters today: it decides whether CartWhizz sends the email for that event. The other columns (Push, Real-time, SMS) are shown but most events do not use them yet; SMS and WhatsApp messages are set up on the Messaging page instead.
