Edge cases + gotchas

Order Notifications

Edge cases + gotchas

  • Only the Dashboard page rings. If you are working on Sales → Orders or another page, keep a second tab on the Dashboard.
  • Missed alerts are not replayed. If no Dashboard was open, there is no pop-up later. Check Sales → Orders.
  • Failed online payments. An order whose UPI or card payment was abandoned may still ring when it is created. Check the order's payment status before packing.
  • Phone screens. Mobile browsers pause pages in the background. For reliable sound, keep the Dashboard in front on a computer or tablet that does not sleep.
  • Several staff, several tabs. Every open Dashboard rings, which can sound like an echo in one room.
  • Notify Status Changes has no visible effect today.