Cancelling, closing and deleting
| Action | When | Result |
|---|---|---|
| Delete | Draft only, nothing received | The PO is removed. |
| Cancel order | Draft, awaiting approval, submitted or confirmed, nothing received | The PO stays visible as Cancelled and can never be received. |
| Close order | Partially received or received | The PO stays visible as Closed. Use it when nothing more will arrive. |
None of these change stock.
Which one?
- Never sent? Delete.
- Sent but the supplier will never deliver? Cancel order.
- Supplier delivered short and you won't wait for the rest? Close order.
Once anything has been received, a PO can't be cancelled, only closed, because it is now a record of stock that came in. To fix a wrong receipt, make a stock adjustment in Products → Warehouses.