What is Auto Coupons?
Auto Coupons sends a customer their own discount code after an order, to bring them back for the next one. You set up a rule once — for example "after a customer's first order, give them 10% off their next order, valid for 30 days" — and CartWhizz creates a unique code and emails it to them each time the rule matches.
It is different from ordinary coupons in Marketing → Promotions: there you create one code (like DIWALI20) and share it with everyone. Auto Coupons creates a new code for each customer, like WELCOME-A1B2-C3D4.
Auto Coupons is part of every store. You find it under Marketing → Auto Coupons.
How it works
- A customer's order is marked Complete.
- CartWhizz checks your active rules (first order, 3rd order, orders above ₹2,000, or every order).
- For each rule that matches, it creates a code and emails it to the customer.
- The customer enters the code at checkout on a later order.
The code works like any other coupon at checkout, with the minimum order amount and expiry you set.
Known problem — no codes are created at the moment. Rules are meant to run when an order is marked Complete, but that signal is currently not sent, so rules never create or email any codes. You can set up rules now and they will start working once this is fixed. Until then, create an ordinary coupon in Marketing → Promotions and share it yourself (for example in your order emails or on WhatsApp).