Admin walkthrough — check and rebuild the index

1. Open Settings → Search Management.
2. Click Refresh to reload the status.
3. Read the cards:
   • Connection Status and Server URL.
   • Indexed Products and Last Indexed.
   • Field Distribution — how many indexed products have each kind of detail (name, brand, category and so on). A low count for brand means many products have no brand set.
4. Click Reindex All Products. A message confirms the rebuild has started. It runs in the background; your store keeps working.
5. Wait a few minutes, click Refresh, and check that Last Indexed has changed.

If the button is greyed out with Reindexing is unavailable, fast search is not connected. Contact CartWhizz support.