Customer experience

Search Management

Customer experience

The search box

As the shopper types, a dropdown shows matching products (with price and photo if you allow it), categories, brands, vendors and pages, depending on your Search Settings. Tapping a result opens it; pressing Enter opens the full search page.

The search page

The search page lists matching products with filters and sorting.

  • When fast search is connected, small spelling mistakes are forgiven (sare still finds saree), and results also match brand, category and vendor names.
  • When it is not connected, search only matches the words in the product name, description and SKU, and spelling must be close to exact.

Only active products are included in search.