Product Reviews

Customers rate and review products; you choose whether reviews go live at once or wait for approval, and whether only buyers can review. Marketplace sellers can reply.

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Quick start

What it does. Customers rate and review products; you approve and reply to reviews.

Who can use it

  • Off until you switch it on.
  • Your plan decides whether you can use it. The module card in Settings → Modules shows Not in your plan (with See plans) or Paid add-on (with Buy add-on) when it is not included. The features list shows which plans include it.

Switch it on

  1. In your admin, open Settings → Modules.
  2. Find Product Reviews. If it is on the Installed tab, click Enable; if not, open the Browse tab and click Install.
  3. Click Configure to change any setting below (the defaults work for most stores).

Switching it off later stops it working but keeps its data, so switching it back on picks up where you left off.

Where to find it

  • Customers → Reviews

Settings

  • Auto-approve Reviews
  • Minimum Rating Filter — Hide reviews below this rating (1-5).
  • Require Purchase

Related

Questions? See the store guide or contact CartWhizz support.

In depth