Admin walkthrough — manage vendor replies

In a marketplace, sellers reply to reviews of their products from their seller panel (Customer Reviews). Their reply appears under the review on the product page.

What you can do today

• Filter Customers → Reviews by Vendor to see one seller's reviews.
• Reject or Delete a review if the conversation has gone wrong; the reply goes with it.

What you can't do yet in the admin

• Edit or remove a seller's reply on its own.
• Reply yourself, as the store owner, including on products your store sells directly.
• Switch seller replies on or off. (Sellers see Vendor replies have been disabled by the admin only if CartWhizz support has switched replies off for your store.)