Customer experience — rate a product
- On the product page the shopper scrolls to Customer Reviews and clicks Write a Review.
- They choose Your Rating (1–5 stars), add a Review Title and Your Review (at least 10 characters).
- Guests also enter a Name (shown with the review) and Email (never shown). The form says Posting as a guest. Your email won't be shown publicly.
- They click Submit Review.
- With Auto-approve Reviews on: Your review is now live on this page.
- With it off: Your review is pending approval.
Messages shoppers may see
- Only customers who bought this product can review it. — logged in, Require Purchase on, and no order for this product.
- You have already reviewed this product. — one review per customer (or per guest email) per product.
- You have already submitted a review with this text. — the same text was posted before.
Shoppers can mark other reviews Helpful and sort reviews.
