Customer experience — rate a product

Product Reviews

Customer experience — rate a product

  1. On the product page the shopper scrolls to Customer Reviews and clicks Write a Review.
  2. They choose Your Rating (1–5 stars), add a Review Title and Your Review (at least 10 characters).
  3. Guests also enter a Name (shown with the review) and Email (never shown). The form says Posting as a guest. Your email won't be shown publicly.
  4. They click Submit Review.
    • With Auto-approve Reviews on: Your review is now live on this page.
    • With it off: Your review is pending approval.

Messages shoppers may see

  • Only customers who bought this product can review it. — logged in, Require Purchase on, and no order for this product.
  • You have already reviewed this product. — one review per customer (or per guest email) per product.
  • You have already submitted a review with this text. — the same text was posted before.

Shoppers can mark other reviews Helpful and sort reviews.